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Know your telephone bill
This guide explains the services, charges, fees and taxes you may see on your landline telephone bill. Account Summary This . Telephone bills can be difficult to read and understand. Here's what you need to know. What is a billing address and how does it differ from a shipping address? Cramming; Know Your Rights; Typical Charges; Mobile Bill Shock; Bundled Services; Downloads. FAQs on Phone Bill . For more information, click the tabs below. Make sure you know what service was provided, even for small charges. Cramming often goes undetected as very small "mystery charges" – sometimes only $1, $2, or $3 – to thousands of consumers. If you don't know what was provided for a charge listed on your bill, ask your telephone company to explain it before paying it. Local calling charges. Your local phone bill includes a basic monthly charge for the dial tone that enables you to make and receive calls, maintain the connection between your home and the telephone company's central office, be listed in the telephone book, get a copy of the directory, and make a limited number of calls for directory assistance. Contain full and non . Under these guidelines, your telephone bill should: Be clearly organized and highlight any new charges or changes to your telephone service since your last bill. Here’s how it could help you save money. The Federal Lifeline Program offers discounted phone and internet service to eligible households.